General Terms and Conditions of the Agreement
General Provisions
1. These Terms and Conditions (hereinafter referred to as the “Regulations”) specify the detailed conditions of car rental agreements without a driver concluded by WOW Cars Sp. z o.o. within the framework of the Car Rental Company. The Regulations apply to all of the aforementioned rental agreements unless the Agreement states otherwise.
2. These rental company Regulations, the vehicle handover protocol, and the vehicle return protocol constitute an integral part of the Rental Agreement.
3. In case of any conflict between the Agreement and the Regulations, the parties are bound by the Agreement.
4. The Parties:
a) The Lessee (Client): a natural person or a legal entity;
b) The Lessor: WOW CARS SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, ul. Pomorska 6, 95-054 Ksawerów NIP: 7312081963, REGON: 525695576.
5. The Lessee of a passenger car may be:
a) a natural person, holding Polish citizenship, with permanent residence, holding a driving license valid in the territory of the Republic of Poland and meeting the following requirements: minimum 21 years of age and possession of a driving license for at least 24 months prior to the rental agreement date;
b) a natural person without Polish citizenship, holding a valid passport, holding a driving license recognized in the territory of the Republic of Poland and meeting the following requirements: minimum 21 years of age and possession of a driving license for at least 24 months prior to the rental agreement date;
c) a legal entity, represented by a natural person meeting the criteria listed in point 5a) or 5b). The requirements specified in this point must be fulfilled for the entire duration of the rental agreement. Should the Lessor find that the Lessee does not meet the requirements specified in this point, the Lessor is entitled to terminate the rental agreement immediately without notice.
6. The vehicle may only be driven by a person who meets the requirements specified in point 5 of these Regulations or a person listed in the Vehicle Rental Agreement as an authorized driver. In the case of vehicle rental by a legal entity, the employees of the company being the party to the Vehicle Rental Agreement are authorized to drive the rented car, provided they meet the following conditions: at least 21 years of age and possession of a driving license for a minimum of 24 months prior to the date of signing the rental agreement.
7. The rented vehicle must not be sublet or handed over for use to another person.
8. The rental period starts from the date specified in the Rental Agreement or from the handover date stated in the vehicle handover protocol, whichever date is earlier, unless the parties agree otherwise.
9. All disputes arising from the rental agreement entered into by a legal or natural person shall be settled by the court competent for the registered office of the Lessor.
10. The Lessee is responsible for any traffic offenses committed during the term of the Agreement. By entering into the Agreement, the Lessee agrees to the processing and disclosure of their personal data to entities and authorities authorized to impose and enforce fees for the use of public roads and impose fines. If, for any reason, the Lessor is charged with the aforementioned or other penalties related to traffic offenses, the Lessee is obliged to reimburse all related costs. In the event of a traffic violation, the Lessee will be charged the penalty as well as an additional fee of 123 PLN for providing information about the vehicle user.
11. The Lessor is not responsible for the Lessee’s personal belongings left in the vehicle after its return and after signing the vehicle return protocol, as well as for items left in the vehicle during its use. Signing the agreement
12. The vehicle rental agreement is concluded by the Lessee completing the form available on the Rental Company’s website (www.wowcars.pl) or by contacting the hotline and receiving from the Lessor a confirmation of the order placed at the email address provided in the form by the Lessee.
13. The minimum rental period for a passenger car is 1 day (24 hours).
14. If the Lessor is unable to deliver the preferred vehicle at the date specified in the confirmed reservation, the Lessor will provide the Lessee with another vehicle of the same or higher price group while maintaining the agreed price.
15. The conditions for accepting the order for vehicle rental by the Lessor are:
a) acceptance by the Lessee of the Rental Company’s terms and conditions during completion of the online form available on the Rental Company’s website;
b) fulfillment of the requirements specified in point 5 of the Regulations;
c) submitting the order at least 24 hours before the planned vehicle handover date specified in the online form;
d) in the case of a Lessee without Polish citizenship, the Lessee’s consent to collect data from his/her credit card;
e) payment of a reservation fee of 150 PLN, which will be credited towards the total cost of the vehicle rental, within 72 hours of placing the order for reservations starting in 4 days or more from the order date or within 24 hours for reservations starting within 72 hours (3 days) of placing the order. The reservation fee will be refunded only if the order is canceled more than 120 hours (5 days) before the declared vehicle handover date. The Lessor will return the reservation fee to the Lessee’s account within 7 business days.
16. The Lessee may withdraw from the rental agreement provided that the withdrawal statement is submitted by email to: biuro@wowcars.pl or by telephone at +48 500 100 233 prior to the vehicle handover date and time agreed by the parties.
17. The vehicle can only be collected by the Lessee personally. Upon vehicle handover, the Lessee must have and present:
a) A valid identity card or passport, and in the case where the Lessee is a foreigner—a valid passport;
b) A valid and recognized driving license in the territory of the Republic of Poland;
c) A valid debit or credit card in the name of the Vehicle Renter, which will be used to settle the payment for the car rental.
In the event of a breach of the provisions of these General Terms and Conditions, the Renter agrees to have the payment card used for the rental charged in order to cover any due amounts, including outstanding financial obligations and contractual penalties.
18. If it is found that the Renter does not meet the requirements specified in points 5 and 17 of the Regulations, the Lessor is entitled to immediately withdraw from the rental agreement. The reservation fee paid by the Renter in such a case is non-refundable.
19. If the Renter fails to collect the vehicle within the period agreed upon by the parties, up to 2 hours from the designated date and time of collection, the Rental Agreement is terminated and the reservation is cancelled. The reservation fee paid by the Renter in such a case is non-refundable.
Renter’s Obligations and Rules for Vehicle Use
20. While using the vehicle, the Renter is obliged to:
a) Carry with them valid documents required by road traffic authorities (a driving license recognized in the territory of the Republic of Poland, vehicle registration certificate, third-party liability insurance policy, Vehicle Rental Agreement, and a medical certificate if required);
b) Secure the car against theft (always locking the car and activating all anti-theft devices, carefully securing documents and keys outside the vehicle);
c) At their own expense and effort, carry out daily maintenance of the car (checking and refilling engine oil, coolant, brake fluid, and washer fluid levels; checking tire pressure and condition; ensuring that signal, low beam, and high beam lights work; replacing, at their own expense, any bulbs that burn out during the rental period);
d) Use the appropriate type of fuel for the vehicle, as specified in the registration certificate, vehicle technical documentation, and the Rental Agreement;
e) Keep the car adequately clean.
21. In particular, it is prohibited to:
a) Tow other vehicles, trailers, or other items with the rented car;
b) Exceed the permissible loading capacity;
c) Smoke tobacco in the car;
d) Make any modifications or other changes to the rented car that are contrary to its properties and intended use; e) Use the car in races, rallies, or competitions;
f) Use the car for driving instruction;
g) Use the car for commercial transport of people or goods, unless the Lessor has given consent by signing a relevant Annex to the Vehicle Rental Agreement with the Renter;
h) Transport substances and items which, due to their smell or properties, may cause damage to the vehicle and expose the Lessor to loss of time and financial resources before the vehicle can be rented again;
i) Apply advertising or information materials to the vehicle;
j) Transport animals;
k) Use the car off public roads, especially off-road, exposing the car to damage.
In the event of a breach of the provisions of items a), b), d), e), f), g), h), or i) of this point, the Renter is obliged to pay a contractual penalty of 1500 PLN. In the event of a breach of the provisions of items c) or j) of this point, the Renter is obliged to pay a contractual penalty of 500 PLN. If modifications are made to the rented car or if damage occurs as referred to in items d) and k) of this point, the Lessor reserves the right to charge the Renter with the costs of restoring the car to its previous condition and to claim compensation for loss of the vehicle’s value.
Fees
22. Exceeding the rental period of the vehicle by more than 1 hour will result in a charge for the entire next day. If the Renter returns the vehicle before the date specified in the agreement, a refund for the unused rental period will not be possible.
23. The fee for short-term rental (up to 29 days) must be paid strictly no later than upon vehicle handover.
a) In the case of extending the rental period by one day, the Renter is required to pay the fee for the extension no later than when the vehicle is returned.
b) In the case of extending the rental period for more than one day, the Renter is required to pay the fee for the extension no later than the date and time originally set for the vehicle’s return via a generated link from the przelewy24.pl portal, by wire transfer, or directly at the company office by debit or credit card.
24. The rental fee for a 30-day, medium-term or long-term rental will be settled as follows:
a) Payment for the first 30-day rental period must be made strictly before the vehicle is handed over, using a debit or credit card. Payment via bank transfer is possible only if prior consent has been granted by the Lessor.
b) For each commenced subsequent rental period, the Renter is obliged to make a payment no later than 2 days after the start of the new rental period, using the generated link from the przelewy24.pl portal, by bank transfer, or directly at the company’s office using a debit or credit card.
25. In case the payment is not credited in accordance with item 23 or item 24 for the rental, the Lessor has the right to block the vehicle and to terminate the rental agreement with immediate effect. The Lessor has the right to pursue claims resulting from the termination of the Vehicle Rental Agreement in civil court.
26. The security deposit for the subject of the rental agreement shall be paid only and exclusively by a Renter who is not a Polish citizen, using a credit card in the amount of 3000 PLN.
a) A Renter who does not have Polish citizenship may be released from the obligation to pay a deposit if they purchase additional insurance in the form of Full Damage Waiver (FDW) in the full option.
27. In the event that fees resulting from contractual penalties or car repair costs must be deducted from the deposit in accordance with the Regulations, the deposit remains at the disposal of the Lessor.
28. If the vehicle is handed over in locations where a parking fee is charged for entering a paid parking zone, the Renter is obliged to settle this fee based on the received parking ticket. If the vehicle is returned in the above-mentioned locations, the parking fee is covered by the Lessor.
Return or exchange of the vehicle
29. The Renter is obliged to return the rented vehicle at the time and place specified by the Renter and the Lessor in the vehicle rental agreement. In the event of vehicle abandonment, i.e., not returning it as required and failing to sign the return protocol, the Renter shall be charged a contractual penalty of 3000 PLN. Failure to comply with the above conditions for returning the vehicle will be considered a serious breach of the rental agreement and may result in the Lessor undertaking appropriate legal actions, including reporting the matter to the relevant law enforcement authorities. The Lessor reserves the right to charge the Renter with additional costs that may arise from an improper vehicle return, including recovery costs, as well as any other losses and negative consequences for the Lessor resulting from the breach.
30. Extending the vehicle rental period requires the consent of the Lessor. The intention to extend the rental period for bookings of 3 days or longer must be reported at least 48 hours before the vehicle return date. For bookings of 1 to 2 days, this intention must be reported at least 12 hours before the vehicle return date. Each extension of the vehicle rental period requires agreement with the Lessor via email to: biuro@wowcars.pl or by phone: +48 500 100 233 and the preparation of an addendum to the rental agreement in written form. The Lessor does not guarantee the possibility of extending the vehicle rental.
31. Failure to report the intention to extend the car rental and not returning the vehicle within 2 hours after the expiration of the Rental Agreement will be treated as misappropriation of the car, which the Lessor will report to law enforcement authorities and will constitute the basis for the Lessor to:
a) Charge the Renter a contractual penalty of 1500 PLN;
b) Charge the Renter for all losses and negative consequences suffered by the Lessor as a result of such a breach of the Regulations;
c) Charge a fee amounting to 300% of the daily rate for the period of the unauthorized extension.
32. A statement of intent to terminate the Rental Agreement early is required in written form and must be delivered in person to the company’s office or sent by email with a handwritten signature to the address biuro@topcars24.pl.
33. In the event of early termination of the Car Rental Agreement, the Renter is required to immediately indicate the location of the car and to return it at a place designated by the Lessor, no later than 12 hours from the date of submitting the written termination statement. If the car is returned at a location other than that designated by the Lessor, the Lessor has the right to charge the Renter for the travel and transport costs to and from the indicated location at a rate of 10 PLN/km.
34. In the case of a delay in returning the car, the Renter is required to pay a contractual penalty of 300% for each day of delay in returning the subject of the rental. In the case of failure to return the car on time, the Lessor is authorized to retrieve the car, keys, insurance policy, and vehicle documents from the Renter, and to charge the Renter with all costs incurred in order to retrieve the car.
35. The Renter is required to return the car with the same amount of fuel as it had at the time of handover. For any fuel shortages replenished by the Lessor, the Renter shall pay a fee of 13 PLN per liter of PB95 petrol or diesel. The Lessor does not refund or account for any excess fuel left in the car by the Renter.
36. The Renter is required to return the car clean inside, with clean upholstery, and with complete, clean, and undamaged additional equipment. If the car or additional equipment is returned in a condition other than required, the Renter will be charged the applicable fee listed in the SCHEDULE OF FEES AND CONTRACTUAL PENALTIES.
37. Immediately after returning or exchanging the vehicle used by the Renter, or after the Lessor receives a decision from the insurer refusing to pay compensation, the Lessor reserves the right to charge the Renter the following costs:
a) Missing car equipment or its parts described in the car release protocol, as well as compensation for excessive wear and tear of the car inside or outside;
b) Damage caused by improper use of the car or neglect by the Renter (e.g. damaged mirrors, cracked headlights, damaged body parts, damaged rims, cracked windshield, damage to the vehicle interior);
c) Actual damage not reported at the time it occurred when, despite taking due diligence, the Lessor does not obtain compensation from their insurance company, and the reasons for the refusal to pay are attributable to the Renter;
d) Repair of other damages and costs of restoring the vehicle to a condition corresponding to normal wear and tear;
e) Compensation for the loss of vehicle value as a result of an accident where the cause was attributable to or partly attributable to the Renter, the person driving the vehicle, or a passenger, or for the loss of vehicle value resulting from modifications or other changes made without the Lessor’s consent that are contrary to the intended use of the vehicle.
38. The Renter is responsible for missing parts and equipment, as well as for damages resulting from improper use and securing of the car, and for the loss of documents caused by their fault.
39. In the event that the Renter loses the registration certificate, insurance policy, car keys, or additional equipment, the Renter will be charged fees according to the SCHEDULE OF FEES AND CONTRACTUAL PENALTIES.
40. In case the Renter loses a hubcap for the car, the Renter will be charged fees according to the SCHEDULE OF FEES AND CONTRACTUAL PENALTIES.
Service, maintenance, and repairs
41. The Renter acknowledges the necessity to provide the Lessor with access to the car for periodic maintenance at a place and time agreed with the Lessor.
42. The Renter is not authorized to commission repairs, modifications, alterations, inspections, or any other repair or maintenance activities of the rented vehicle at the Lessor’s expense without written consent from an authorized representative of the Lessor. In the event of a breakdown, collision, or traffic accident involving the car during the rental period, the Renter is required to immediately notify the Lessor (contact phone: +48 500 100 233 available 24 hours a day) and follow the Lessor’s instructions. If the malfunction may pose a threat to road safety or cause further vehicle damage, it is prohibited to continue driving until the defect is repaired. The Renter may repair the car on their own only after receiving written consent from the Lessor regarding the place and scope of the repair. In such a case, the Renter is obliged to submit the service invoices, return the replaced parts, and provide a statement describing the circumstances of the breakdown.
43. After determining that the repair was justified and that the Renter was not at fault for the breakdown, the Lessor will reimburse all costs that were agreed upon and accepted by the Lessor and documented with invoices issued to the rental company’s registration details.
Vehicle damage, accident, theft
44. In the event of a traffic accident or collision, the Renter is required to immediately call the Police, wait for their arrival, and promptly — no later than within one hour — notify the Lessor of the incident (contact phone: +48 500 100 233 available 24 hours a day) and follow the instructions provided.
45. In the event of theft or damage to the vehicle as a result of burglary or another illegal act, the Renter is required to report this fact to the nearest Police station and obtain written confirmation of the report no later than within one hour, as well as contact the Lessor and follow the received instructions no later than within one hour, and return the keys and vehicle documents to the Lessor within 24 hours.
46. If the Police are not called to the scene and the Lessor is not informed of the incident, the Renter bears full responsibility for the event and is obliged to cover all costs related to the incident, including vehicle repair costs, regardless of the insurance package purchased. The Renter will also be charged an Administrative Fee related to the incident.
47. If the party at fault is the driver of another vehicle, the Renter can be exempted from financial liability for the resulting damages only if the Police are called to the scene and the Lessor is informed of the incident (including obtaining information about which station/precinct the patrol came from). It is also necessary to obtain the details of the person responsible for the incident, the registration number of their vehicle, and their liability insurance (OC) policy number. Additionally, the Renter is obliged to obtain the names and addresses of witnesses and prepare an accident report in accordance with the requirements of the insurance company.
48. In the case of submitting a false statement regarding the damage or providing untrue data, the Renter will be charged with the total cost of restoring the vehicle to its pre-incident condition as well as any other fees arising, e.g., from vehicle downtime, legal proceedings, loss of vehicle value due to the damage, and the Administrative Fee related to the incident.
49. Unless otherwise stated in the rental agreement, the Lessor is not liable for damages suffered by the Renter as a result of car failure, vehicle damage, or accident.
50. If the rented vehicle is immobilized due to a breakdown or a collision caused by another road user for a period longer than 24 hours, the Lessor will provide the Renter with a replacement car within: 24 hours in Poland, 72 hours within the EU. The delivery period for the replacement vehicle indicated by the Lessor is calculated from the moment the Lessor receives information from the Renter (driver of the vehicle) about the immobilizing incident or from the moment the Lessor determines that the immobilization of the rented car will last longer than 24 hours (depending on which of the above events occurs later). During the waiting period for the replacement car, the Renter will not be charged rent if the replacement car is not delivered within: 24 hours in Poland, 72 hours within the EU. The replacement car should correspond to the class of the rented car; however, if it is not possible to provide a vehicle of the same class, the Lessor reserves the right to provide a car of another class. Providing a replacement vehicle due to a collision caused by another road user is conditional upon complying with point 44. Delivery of a replacement car in the event of a collision caused by another road user incurs a charge of 5 PLN/km counted from the nearest branch. If the Renter unjustifiably reports a vehicle breakdown and requests a replacement car, and after verification by the Lessor it turns out the reported breakdown was unfounded and the car was not actually defective, the Renter will be charged a contractual penalty of 1,000 PLN and the cost of delivering the replacement car amounting to 8 PLN/km.
51. A replacement vehicle will not be provided in the event of:
a) loss of the registration certificate and/or insurance policy and/or car keys;
b) vehicle damage caused by the Renter — unless they have purchased ZUWwS in the Full or Full Europe variant,
c) flat tire,
d) lack of fuel or filling the car with the incorrect type of fuel.
Vehicle insurance
52. The Lessor will provide the Renter with a replacement vehicle as a result of damage for which the Renter is at fault in the following cases:
a) lack of ZUWwS and settlement with the Lessor of the Administrative Fee related to the incident and payment for the replacement car rental at 100% of the current daily rate;
b) possession of ZUWwS in the Basic variant and settlement with the Lessor of the Administrative Fee related to the incident and payment for the replacement car rental at 50% of the current daily rate;
c) possession of ZUWwS in the Full or Full Europe variant.
The replacement vehicle will be provided to the Renter at one of the 9 branches of the Lessor (Łódź, Kraków, Katowice, Wrocław, Warsaw, Gdańsk). Delivery of the replacement car to the indicated address incurs a fee of 5 PLN/km counted from the nearest branch.
53. The vehicle has full third party liability (OC), comprehensive (AC) insurance, releasing (subject to the provisions concerning contractual penalty and the Administrative Fee related to the incident) the Renter (driver) from liability in the event of a collision or theft, except for:
a) Intentional damage to the vehicle;
b) Damage while driving under the influence of alcohol, after using drugs or psychotropic substances and/or without a valid driving license;
c) Damage to the vehicle resulting from exceeding the speed limit by at least 30 km/h or in the event of another gross violation of traffic regulations (in such cases, the Insurer reserves the right to require the insured’s share or to completely exclude the Insurer’s liability for the damage);
d) If the driver left the scene of the accident;
e) Damage occurring when the person driving was not authorized by the Lessor to drive the car;
f) For total loss or theft covered or not covered by the AC policy, the Renter will be charged an Administrative Fee related to the incident in the amount of 3,000 PLN, except for points 53(h), 53(i), and 53(j) of the Terms and Conditions.
g) For all partial losses covered or not by the AC policy, the Renter will be charged an Administrative Fee related to the incident in the amount of 3,000 PLN;
h) Theft of the vehicle where keys and/or the registration certificate of the stolen vehicle are lost — the Renter shall bear the full cost.
i) Theft of a car left in a prohibited place and/or in which not all installed anti-theft devices have been activated – the full cost is borne by the Renter;
j) Burglary resulting in damage to the car in which not all installed anti-theft devices have been activated – the full cost is borne by the Renter;
k) Refusal of compensation payment by the insurance company;
I) Other special insurance types or policies. In the above-mentioned cases, damages are covered fully or partially by the Renter. The Renter is obliged to familiarize themselves with the provisions of the insurance policy, the general terms and conditions of car insurance agreements, and any changes to the general terms and conditions of car insurance agreements, and to comply with the provisions contained therein. In the case of making the vehicle available to another person, the Renter must instruct the driver about their obligations arising from the aforementioned documents, under penalty of liability for caused damage.
54. The Renter has the option to purchase additional insurance – Waiver of Own Damage Contribution (ZUWwS), which, depending on the selected option, reduces or waives the Administrative Fee in connection with an incident for:
SHORT-TERM RENTAL (1-89 DAYS) covers:
a) Basic – covers in Poland: third party liability damages, external body damages (scratches, dents), replacement car – charged at 50%, and reduces the Administrative Fee by 50% for: damage to headlights and lamps, damage to mirrors, tire and rim damage, total loss, and theft excluding items: 53 h), i), j).
b) Full – covers in Poland: third party liability damages, external body damages (scratches, dents), damage to headlights and lamps, damage to mirrors, tire and rim damage, glass damage, total loss, replacement car in Poland, theft (excluding items: 53 h), i), j.).
c) Full Europe – covers in the EU as well as Switzerland, Norway, and the United Kingdom (excluding: Bulgaria, Romania, Estonia, Latvia, Lithuania): third party liability damages, external body damages (scratches, dents), damage to headlights and lamps, damage to mirrors, tire and rim damage, glass damage, total loss, theft (excluding items: 53 h), i), j.), replacement car within the EU.
MEDIUM AND LONG-TERM RENTAL (90+ DAYS) covers:
a) Basic – covers in Poland: third party liability damages, external body damages (scratches, dents), replacement car for the duration of repair and reduces the Administrative Fee by 50% for: damage to headlights and lamps, damage to mirrors, tire and rim damage, total loss, and theft excluding items: 53 g), h), i), j).
b) Full – covers in Poland: third party liability damages, external body damages (scratches, dents), damage to headlights and lamps, damage to mirrors, tire and rim damage, glass damage, total loss, replacement car in Poland, theft (excluding items: 53 h), i), j.).
c) Full Europe – covers in the EU as well as Switzerland, Norway, and the United Kingdom (Bulgaria, Romania, Estonia, Latvia, Lithuania): third party liability damages, external body damages (scratches, dents), damage to headlights and lamps, damage to mirrors, tire and rim damage, glass damage, total loss, theft (excluding items: 53 h), i), j.), replacement car for the duration of repair.
The Waiver of Own Damage Contribution (ZUWwS) does not apply in the case of intentional or deliberate damage to the vehicle and non-compliance with points 46, 47, and 48 of the GTC. In the event of vehicle damage caused by the Renter outside of Poland and the need to tow the vehicle, the Lessor will charge the Renter towing costs to the Lessor’s headquarters at a rate of 10 PLN/km. The purchased Full Europe ZUWwS option releases the Renter from the towing fee.
55. Vehicles have third-party liability insurance for international travel.
56. Anti-theft vehicles.
Medium and long-term rental
57. Medium-term rental at WOWCars car rental is understood as reserving a vehicle for a period from 90 to 389 days.
58. Long-term rental at WOWCars car rental is understood as reserving a vehicle for a period starting from 390 days.
59. When reserving a vehicle for a medium- or long-term period, the Renter has the option to negotiate the daily rental rate with the Lessor.
60. If the Renter expresses to the Lessor the desire to withdraw from the concluded contract early, or if the Lessor terminates the car rental agreement due to the Renter’s breach of contract terms, the Renter is obliged to pay a contractual penalty of 1000 PLN plus 5% of the remaining amount due under the rental agreement.
61. The Lessor sets a mileage limit of 4000 km/30 days, 5000 km/30 days, or 6000 km/30 days for vehicles rented for 30 days or more, medium-term, and long-term rentals. The mileage limit amount is specified on the first page of the Vehicle Rental Agreement in the section CAR RENTAL CONDITIONS.
62. If the Renter fails to comply with item 61, they are obliged to pay a contractual penalty for every 1 kilometer exceeded beyond the set mileage limit, according to the rate set by the Lessor, which is 0.35 PLN/km. Payment for exceeding the limit is made upon return of the vehicle, and the due amount is determined based on the handover report and the vehicle’s current mileage at the time of its return.
63. According to the General Terms and Conditions of the Agreement, the Lessor may grant consent for the Renter to take the rented vehicle outside the territory of Poland. Such consent is specified on the first page of the Rental Agreement in the section RENTAL FEES. Going abroad with the rented vehicle is subject to an additional fee of 199 PLN. Failure to obtain this consent (trip abroad) will result in the Lessor imposing a penalty of 1500 PLN for leaving the country. If it becomes necessary to repair or tow the car back to Poland, the Renter will be obliged to cover all associated costs in the absence of obtained consent.
64. In the event of a breach by the Renter of the rules specified in item 63 of the Regulations, the Lessor has the right to block the vehicle and take all necessary measures to bring the car back to the country. The Renter will be obliged to pay a contractual penalty of 1500 PLN.
Information clause in accordance with GDPR
We inform you that due to the entry into force of the General Data Protection Regulation on May 25, 2018, WOWCars sp. z o.o., fulfilling its information obligation, declares that, based on Article 13, sections 1-2 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27.04.2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (OJ EU L No. 281):
-The data administrator indicated in the above consent to the processing of personal data is WOWCars SP. Z.O.O with its registered office at ul. Pomorska 6, Ksawerów (postal code: 95-054), tel.: XXX XXX XXX, e-mail address: biuro@wowcars.pl
-The purpose of data collection is: execution of the rental agreement, establishment, pursuit, or defense against possible claims arising therefrom, as well as for our legitimate interests – for analytical and statistical purposes;
-You have the right to access your data and to correct, delete, or restrict its processing, as well as the right to object, to request the cessation of processing and transfer of data, as well as the right to withdraw consent at any time, and the right to lodge a complaint with the supervisory authority (i.e.: President of the Personal Data Protection Office).
-The provision of data is voluntary, but necessary for the execution of the vehicle rental agreement. Failure to provide data will make it impossible to conclude the vehicle rental agreement.
-The data provided by you will not be made available to third parties. Recipients of the data will only be institutions authorized by law.
-The data provided by you will not be subject to profiling.
-The data controller does not intend to transfer personal data to a third country or international organization.
-Personal data will be stored for a period of 5 years, counting from the beginning of the year following the year in which consent to the processing of personal data was given.
The Agreement has been drawn up in two identical copies, one for each Party. The Tenant confirms that the data provided for the Agreement is true. The Tenant agrees to the storage of their personal data in the Lessor’s database, as well as to its processing in accordance with the Act of 10.05.2018 on the Protection of Personal Data (Journal of Laws 2018.1000, consolidated text) for the purpose of executing the Agreement, securing the financial aspect of the transaction, and for marketing purposes. In the event of non-payment or providing false documents, the Tenant’s personal data may be forwarded to economic information bureaus.
I declare that I have read the above General Terms of the Agreement, that they are understandable to me, and I fully accept them. I confirm that I have received and accept the terms of the attachments specified in the Agreement, which constitute an integral part thereof.